Path-Q Solar

What should I do if a solar installer cannot provide a clear interconnection timeline?

Answer

Do not treat the project schedule as firm. Ask the installer to identify the current application status, utility-controlled milestones, assumptions, and customer obligations in writing; independently confirm the status with the utility where possible.

Key points

  • Request the application submission date, tracking number, current stage, outstanding items, and expected next decision.
  • Separate installer-controlled work from utility-controlled review, study, meter, and permission-to-operate milestones.
  • Ask what happens if approval, upgrades, or permission to operate takes longer than expected.
  • Consider proposals that provide clearer responsibilities, milestone reporting, and cancellation or delay protections.

What it depends on

  • Whether an application has actually been submitted
  • Utility process and current queue
  • Project size and upgrade requirements
  • Contract terms and payment schedule

Risks and trade-offs

  • A vague timeline can conceal that no application has been filed.
  • You may face storage, financing, rebate, or construction deadlines that the installer cannot control.
  • Delaying a project to obtain better certainty may affect pricing or incentive availability.

Information you may need

  • Application or case number
  • Written utility correspondence
  • Contract milestones and delay remedies
  • Current equipment and permit status

Your next step

What to do next

Pause any irreversible commitment until you receive verifiable application status and a written schedule with assumptions and responsibilities.

Path-Q

Find the right next step

Answer a few questions and we’ll narrow your options.

Loading…

SQ00314