Path-Q Solar
What should I confirm before an installer conducts an on-roof site survey?
Answer
Confirm the survey’s scope, who will perform it, how roof access will be made safe, what areas will be inspected, and who is responsible for damage, cleanup, and follow-up work.
Key points
- Ask whether the visit includes roof condition, measurements, shading, attachment locations, electrical service, attic or structural review, and equipment placement.
- Confirm whether the installer needs attic access, interior access, a ladder, roof walking, or temporary removal of items.
- Ask for proof of appropriate insurance and clarify responsibility for damage to roofing, landscaping, interiors, or other property.
- Confirm whether the survey is free, whether it creates any obligation, and when you will receive findings or a proposal.
- Request that unsafe roof areas be assessed by another method or a qualified professional.
What it depends on
- Roof condition, pitch, material, and accessibility
- Surveyor qualifications, safety procedures, and insurance
- The agreed scope and whether structural or electrical review is included
- Property-specific access, ownership, and site restrictions
Risks and trade-offs
- Roof walking can cause damage or create safety risks on fragile, steep, or deteriorated roofs.
- A limited survey may leave structural, electrical, or roof conditions unverified.
- A free survey can still lead to pressure to sign a contract if expectations are not clarified.
Information you may need
- Written survey scope and access requirements
- Installer insurance and qualifications
- Roof records, known damage, and access restrictions
- Any survey fee, contract, authorization, or property-damage terms
Your next step
What to do next
Get the survey scope and access or damage responsibilities in writing before scheduling, and postpone roof access if the roof appears unsafe until it is professionally assessed.
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