Path-Q Solar

What questions should I ask about roof damage and leak responsibility?

Answer

Ask the installer to state in writing who is responsible for roof damage, leaks, removal and reinstallation, workmanship defects, exclusions, and related repair costs. Confirm how roof condition is documented before work begins and how claims are handled.

Key points

  • Ask whether the installation warranty covers leaks caused by mounting, flashing, penetrations, or other installation work.
  • Ask who pays for roof repairs, panel removal, storage, reinstallation, and lost production if a leak occurs.
  • Confirm whether the roof, roofing materials, and existing leaks are excluded from coverage.
  • Request warranty terms, claim procedures, response times, and evidence requirements in writing.
  • Ask whether roof work by another contractor affects the solar warranty.

What it depends on

  • Roof age, condition, material, and existing damage
  • Mounting and flashing method
  • Installer and roofing warranties
  • Contract exclusions and insurance arrangements

Risks and trade-offs

  • A workmanship warranty may not cover pre-existing roof defects or damage caused by later roof work.
  • A low installation price may exclude roof repairs, removal and reinstallation, or leak investigation.
  • Verbal assurances may be difficult to enforce if they are not included in the contract.

Information you may need

  • The proposed contract and all warranty documents
  • Roof inspection or condition records
  • The installer’s insurance and complaint or claim process
  • Any planned roof replacement or repair

Your next step

What to do next

Give each installer the same roof-responsibility checklist and compare the written answers and exclusions before signing.

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SQ00160