Path-Q Solar

What qualifications should I verify before allowing an installer to work on my roof?

Answer

Verify the installer's applicable license, insurance, relevant solar and roofing experience, qualifications for the proposed equipment, references, complaint history where available, and ability to obtain permits and provide warranty service.

Key points

  • Confirm licensing and registration with the relevant authority rather than relying on a badge or sales claim.
  • Request evidence of general liability, workers' compensation where applicable, and any required bonding.
  • Check experience with the roof type, structural conditions, electrical service, batteries, and local permitting.
  • Obtain recent references and ask how the installer handled leaks, defects, delays, and warranty claims.

What it depends on

  • Local licensing and insurance requirements
  • Roof and electrical project complexity
  • Installer legal entity and subcontractors
  • Equipment and battery configuration
  • Warranty and service arrangements

Risks and trade-offs

  • A manufacturer credential does not necessarily prove roofing, electrical, or project-management competence.
  • Use of subcontractors can complicate accountability unless the contract assigns responsibility clearly.
  • The cheapest provider may have limited post-installation support.

Information you may need

  • License and registration records
  • Insurance certificates
  • References and project history
  • Subcontractor details
  • Warranty and service terms

Your next step

What to do next

Independently verify the installer's credentials and insurance, then make responsibility for subcontractors, damage, permits, and warranty service explicit in the contract.

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Some details may depend on your location, installer, utility, incentives, regulations, or specific property.

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