Path-Q Solar

What should I do if my solar installer misses the agreed completion date?

Answer

Document the missed date, request a written status and recovery schedule, review the contract’s notice and remedy provisions, and avoid agreeing to an open-ended extension without updated commitments. If the installer does not respond or the delay is material, escalate through the contract, lender, licensing or consumer channels, or legal advice as appropriate.

Key points

  • Check whether the date is a firm deadline, estimated target, or subject to listed extensions.
  • Ask what work remains, why it is delayed, who is responsible, and what new date is achievable.
  • Preserve emails, invoices, photographs, permits, payment records, and promised completion dates.
  • Do not stop or redirect financing payments without understanding the financing agreement.

What it depends on

  • The signed contract and delay provisions
  • The actual project stage and cause of delay
  • Applicable contract and consumer law
  • Separate financing and utility obligations

Risks and trade-offs

  • Premature termination can create additional costs or disputes.
  • Accepting repeated informal extensions may weaken practical leverage.
  • A delayed project can affect roof work, incentives, financing, and expected energy savings.

Information you may need

  • Contract completion date and extension language
  • Current project status and outstanding deliverables
  • Payment and financing status
  • Written communications and evidence of delay

Your next step

What to do next

Send a written notice requesting the contractual status, cause, recovery schedule, and proposed remedy, then escalate if the response is inadequate.

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SQ00782