Path-Q Solar

What is the next step if an installer says my roof is suitable without inspecting it?

Answer

Treat the statement as preliminary, not as a confirmed suitability assessment. Ask for an in-person or otherwise appropriately documented site assessment covering roof condition, structure, access, obstructions, shading, electrical routing, and installation risks before accepting a design or contract.

Key points

  • Remote imagery can support preliminary layout work but may miss roof damage, structural limitations, access issues, and hidden obstructions.
  • Ask what evidence supports the suitability conclusion and what remains subject to site verification.
  • Confirm whether the roof will outlast the system or should be repaired or replaced first.
  • Require any assumptions, exclusions, inspection conditions, and change-order triggers in writing.

What it depends on

  • Roof material, age, condition, and structural design
  • Quality of available imagery and existing documentation
  • Proposed array location, equipment, access, and cable route
  • Whether the installer includes a physical inspection before final approval

Risks and trade-offs

  • Proceeding without inspection can lead to redesign, delays, unexpected charges, or roof damage.
  • A remote assessment may overlook shading changes, fragile materials, water damage, or unsafe access.
  • Waiting for inspection may delay the project but improves the basis for a firm design and scope.

Information you may need

  • The installer’s written site-assessment scope and assumptions
  • Roof age, repair history, material, drawings, and accessible photographs
  • Proposed layout, mounting method, structural assumptions, and cable route
  • Conditions under which the price or design may change

Your next step

What to do next

Request a documented physical assessment or obtain another quote that includes one before signing or paying a nonrefundable amount.

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SQ01354