Path-Q Solar

How should I compare quotes that guarantee different aspects of solar performance?

Answer

Compare exactly what is guaranteed, the measurement period and baseline, exclusions, remedy, claim process, and guarantor strength. A higher stated guarantee is not necessarily better if it is difficult to enforce.

Key points

  • Distinguish equipment warranties, workmanship warranties, production guarantees, savings promises, and availability guarantees.
  • Check whether performance is measured at the system, meter, or utility-bill level and how shading, outages, weather, degradation, and curtailment are treated.
  • Identify whether the remedy is repair, replacement, payment, compensation for shortfall, or only best efforts.

What it depends on

  • Guarantee wording and duration
  • System design and production assumptions
  • Measurement data and access
  • Financial responsibility and exclusions

Risks and trade-offs

  • A production guarantee may not cover bill savings if rates or usage change.
  • Broad exclusions can make a guarantee less useful than its headline terms suggest.
  • A remedy may be limited compared with the economic loss from underperformance.

Information you may need

  • Complete warranty and guarantee documents
  • Baseline production model and degradation assumptions
  • Exclusions and claim deadlines
  • Remedy calculation and responsible entity

Your next step

What to do next

Put each quote's guarantees into a common comparison table and ask each installer to illustrate the remedy for a defined underproduction scenario.

Path-Q

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