Path-Q Solar
How should a landlord compare solar proposals when one includes ongoing tenant education about energy use and the other does not?
Answer
Treat tenant education as a potentially valuable operating service, but assign value only if it has a defined audience, measurable objectives, delivery schedule, and credible link to increased solar use or reduced consumption.
Key points
- Identify whether tenants control meaningful loads or can shift usage to solar-production periods.
- Compare the education plan's frequency, materials, languages, accessibility, and provider responsibility.
- Define measurable outcomes such as participation, load timing, consumption, or complaint reduction.
- Include the service's duration, renewal, and post-installation support in the comparison.
What it depends on
- Tenant metering and control over electricity use
- Expected generation and self-consumption profile
- Tenant turnover and engagement levels
- Scope and cost of the education service
Risks and trade-offs
- Education may have little effect where tenants cannot control loads or are billed through fixed arrangements.
- Benefits can be difficult to attribute and may decline as tenants change.
- Paying for engagement can be less valuable than improving system design or controls.
Information you may need
- Tenant billing and metering structure
- Education deliverables and performance measures
- Estimated incremental energy benefit
- Comparable price for obtaining the service separately
Your next step
What to do next
Ask both providers to price and describe the same tenant-engagement program with measurable outcomes, then include only supportable benefits in the financial model.
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